Privacy Policy
Last updated October 19, 2026
Potcake Messenger is a chat app for friends and family. This page explains what our server keeps, why, and what it never sees.
What we keep, and why
| Your account | Your Messenger name, display name, personal message and status, so friends can find and see you. |
|---|---|
| 18 or older | Whether you ticked I'm 18 or older. We never ask your age or birthday. Your contacts' apps are told yes or no, so curse words are hidden in chats with anyone under 18. |
| How you sign in | Whichever you use: your email address, or an ID number from your Google account. These let you sign in and aren't shown to other people. If you use Google, we receive your name, email address and Google account ID from Google, and nothing else (no contacts, files or other Google data). |
| Your contacts | Your contact list, pending friend requests and anyone you've blocked. |
| Display picture | If you add one: a small copy of your picture (160 by 160 pixels), shown to your contacts and to people in your groups. The app shrinks it on your computer first, which removes hidden details like where a photo was taken. Remove it any time and it's deleted. |
| Groups | The name of each group you're in, who's in it and who made it, so messages reach the right people. Group messages are end-to-end encrypted like all messages, so we can't read them. |
| Your computers | The name of each computer you're signed in on (for example "Jay's MacBook") and when it was last used, so you can see them under My Computers and remove one. Each computer's sign-in is stored only in scrambled form. |
| Encryption keys | Each computer's public encryption key, so friends can encrypt messages to you. Private keys never leave your computers. |
| Messages waiting for you | If a friend messages you while you're offline, the message waits on the server, still encrypted, until you sign in, and is deleted as soon as it's delivered. Undelivered messages are deleted after 30 days, and disappearing messages after 7. |
| Feedback | Anything you send with Send Feedback, plus the app version and type of computer, and an email address or Messenger name if you choose to leave one. |
| Network addresses | Used for up to an hour to stop abuse, such as someone asking for lots of sign-in codes. Our web server's standard logs also record them, and those logs are deleted after about two weeks. |
What we never see
- The words in your messages. They're end-to-end encrypted on your computer, so the server only passes along scrambled data it can't read.
- Your calls and the files you send. They go straight between the two computers and never pass through our storage.
- Your chat history. It's kept only on your own computers, encrypted.
Services we use
- Google, only if you choose Continue with Google, to confirm your Google account.
- Brevo, to email you sign-in codes when you choose email. They receive your email address and the code.
Your choices
- See which computers are signed in, and remove any of them, under File › My Computers. Removing one signs it out at once and deletes its encryption key.
- See and change your email and Google sign-ins under File › Account Settings.
- To delete your account and everything we keep about you, send a request with Help › Send Feedback in the app, from the account you want deleted. We'll confirm when it's done.
Children
Potcake Messenger is not meant for children under 13, and we don't knowingly keep information about them.
People from 13 to 17 can use it. Unless someone ticks I'm 18 or older, curse words are hidden in what they send and receive, and in their friends' names and personal messages.
Changes
If we change this policy, we'll update this page and the date at the top.